Privacy Policy

At Masil Go Tech Est., we recognize the value of data. This policy represents our commitment to complying with the Personal Data Protection Law (PDPL) in Saudi Arabia.

1. Controller vs. Processor

We distinguish between two types of data:

• Merchant Data: Masil Go is the "Data Controller" for this data (e.g., Merchant name, CR, payment info).
• End-User Data: The Merchant is the Controller. Masil Go is the "Data Processor". We do not own or sell this data.

2. Data We Collect

• Account Info: Name, Email, Phone, Company Name.
• Billing Info: Payment details (processed via secure, SAMA-certified gateways).
• Technical Data: IP address, performance logs.

3. How We Use Data

Data is used for the following purposes:

• Account creation and platform setup.
• Payment processing and compliant invoicing.
• Providing technical support.

4. Data Protection & Sharing

We do not sell your data or your customers' data. Data is only shared with trusted third parties (like cloud hosts) or for legal compliance in Saudi Arabia.

5. Your Rights

Under PDPL, you have the right to:

• Access & Correction: Request to view or correct your data.
• Erasure: Request data deletion upon cancellation.
• Data Portability: Export your customer database anytime.